Posts Tagged: geek

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25
Nov 09

Daily Links for November 23rd through November 25th

All excerpts are quoted from the respective link(s).


  • Social Media Analytics: Twitter: Quantitative & Qualitative Metrics | Occam’s Razor by Avinash Kaushik – Analysis of these new social media channels has been hobbled by old world thinking, when it comes to marketing, from the world of Television and Magazines or, when it comes to measurement, from the world of traditional web analytics.

    These new channels, twitter and facebook and youtube and tumblr and, yes, even blogs, are very distinct customer / participant experiences. Stale marketing or measurement thinking applied to them results in terribly sub optimal results for all involved.

    So in this post my hope is to share with you what is unique about measuring one such channel, Twitter. The blog post is also sprinkled with my own words of folksy wisdom as to how you should use the channel for maximum impact.

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10
Sep 09

Daily Links for September 9th

All excerpts are quoted from the respective link(s).
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  • CRMLowDown » Blog Archive » The 10 Best (and 10 Worst) Companies for Customer Service – Customers want good customer service, but if companies can just hire good PR people to cover problems up, how do we, as customers, ever demand that companies improve. We thought that a good start would be to close the information gap, so that customers know who is good and who isn’t. With that in mind, we have sifted through customer surveys and studies as well as some real-life experiences of customers, to come up with a list of the 10 best and the 10 worst companies for customer service.
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2
Sep 09

Daily Links for September 2nd

All excerpts are quoted from the respective link(s).

  • At Last, A Graph That Explains Scifi TV After Star Trek – Chart porn – io9 – The time-travel line is especially interesting, less for what it indicates about the popularity of time travel than for what it says about the variety of stories being told. Although time travel is sometimes the focus of a show (as in Quantum Leap or Seven Days), it more frequently appears in a handful of episodes of a show that tells a diverse set of science fiction or fantasy stories. Shows like the various Star Trek series, Lois and Clark, and even Xena feature the occasional obligatory time travel episode.

    But the graph's most striking feature is the boom all the themes apparently experienced in the 1990s, and which now seems to be on the decline. It seems to suggest a huge investment in genre television shows (and perhaps in television in general) that we simply aren't seeing any more.

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26
Mar 09

Daily Links for March 26th

  • Pew Research Center: Unusually Wide Gap in ‘Satisfaction,’ ‘Right Direction’ Measures – Historically, a significant gap in this direction is far less common than the reverse. In the second half of 1991, as the economy deteroriated, the percentage saying they were satisfied with national conditions significantly outpaced the percentage saying the country was headed in the right direction. In the final years of the Clinton administration (March 1998 through January 2001), a period marked by particularly high levels of satisfaction overall, public beliefs that the country was headed in the right direction consistently lagged behind overall satisfaction. This gap was most pronounced in January 1999 in the midst of Clinton's impeachment trial: At that time, 70% said they were satisfied with the way things were going in the country (among the highest percentages in the 19-year period), while 49% said they felt the country was headed in the right direction.
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9
Jan 09

Daily Links for January 8th

  • Salon Wanderlust | Postmark: Philadelphia – The Philadelphia that excites my imagination exists almost entirely off the beaten path — in the diners and the dark corners, in the human oddities preserved at the Mutter and out roaming in the streets, in the exhaustive silent film section of TLA Video, in bars with names like Doobie's and Dirty Frank's. Other cities — your New Yorks, your L.A.s — have significant populations of professional eccentrics. There, being weird is an occupation and an art. It's liberating, but it's also a competitive, full-time job. In Philly, being weird is just a way of life. For that, I love it. David Lynch may have found his best nightmares there. But for my oddball-embracing soul, it's a dream come true.
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31
Dec 08

Daily Links for December 22nd through December 31st

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10
Dec 08

Daily Links for December 9th

  • GOOD » Books Are the New Cars» – Another day, another imploding industry…
  • Economist’s View: “Capitalist Fools” – Was there any single decision which, had it been reversed, would have changed the course of history? … The truth is most of the individual mistakes boil down to just one: a belief that markets are self-adjusting and that the role of government should be minimal. … The embrace by America—and much of the rest of the world—of this flawed economic philosophy made it inevitable that we would eventually arrive at the place we are today.
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9
Nov 08

Daily Links for November 8th

  • Observations on film art and FILM ART : It was a dark and stormy campaign – So the campaigns may teach us something of interest about narratives: You can’t have a gripping narrative without some suspense. You can do without curiosity or surprise, but a story lacking suspense won’t keep us turning enough pages to be curious or surprised. (4) Maybe that’s why the McCain campaign never had a “compelling narrative.” It didn’t build up enough of a sense of how it would win or how, after the election, the future would be different.

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